1. Delivery

• Always free shipping for orders over Rs 500.
• We ship anywhere in India across 26,000+ Indian pin codes and 200+ countries worldwide.
• Dispatch: Within 24-48 Hours.
• Delivery time within India – 3-7 working days.
• During sale periods and promotions the delivery time may be longer than normal.

2. Cancellation

You can raise cancellation requests for items or orders within 24 hours from the time of placing the order by sharing an email with your order ID and the reason for cancellation. Remember the cancellation request must be raised from the ID used while ordering on our site. Send us the email at return@nesylife.com

Once the order is shipped from the warehouse, it cannot be cancelled. When the shipment is delivered and if the customer receives a faulty product then he or she can raise the return request.

3. Return

If you have received a damaged product/s, no worries, you can return the product and the amount will be refunded in your used payment method within 7 working days once the product is picked and received at our warehouse for approval of cancellation with valid reason. If the product item delivered to you was faulty from our end we will replace the product. Refund will be only given when we receive the product our end and QC verified.

Please make sure all articles are unworn and unwashed with original packaging.

4. Refund

For cash on delivery orders, the refund amount will be settled into a particular bank account shared by the customer.

You can reach us at support@nesylife.com with all queries.